A Housekeeper Lifts the Hotel Bed Sheets and Immediately Bursts Into Tears

By: Lisa Lee | Last updated: Nov 18, 2023

When it comes to cleaning hotels, this Utah-based worker has seen it all. From the messiest of rooms to the rudest of guests, nothing fazes her anymore. 

But when two guests left something unexpected between the sheets of their bed, she was brought to tears – of joy. What could have been so special to make her react this way?

The Unsung Hero of Housekeeping - A Park City Maid 

From the head office staff, to the people who clean up messy rooms, no hotel job is easy. Housekeeping staff are especially at the rough end of the stick, having to tackle the aftermath of guests who don’t care about the cleanliness of their rooms. 

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Source: YouTube/GiveBackFilms

But one maid in Park City, Utah, was different. She’d show up at work every day, determined to do her best. Her dedication and hard work didn’t go unnoticed, as she soon became the unsung hero of the housekeeping industry.

From Nothing to Something - One Woman's Journey 

With sheer grit and determination, this woman walked into the hotel, with no money to her name and no hotel experience, but with a dream in her heart. Little did she know, this bold move would change her life forever. 

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Source: YouTube/GiveBackFilms

In 2013, she strode to the front desk with a confidence belying her circumstances and asked to be considered for a job. Miraculously, her courage and ambition were recognized and she landed a job at the hotel, thus beginning her journey from nothing to something.

A Risk That Led To A Success Story 

She took a risk and walked into the hotel to find a job. With nothing to lose, this woman, confident in her work ethic and ambition, asked to speak to the owner. Despite having no resume or experience, her courage and determination paid off. 

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The owner welcomed her aboard, and not long after that, she was successful in her newfound job. This is a story of how taking a risk can lead to a new opportunity and a successful future.

A Desperate Need of Help in Park City, Utah

The owner of the Park City, Utah hotel was hesitant to hire her but desperately needed a new housekeeper. Guests would come and leave the rooms in a complete mess, as if they had no concern for the state they left them in. 

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Source: YouTube/GiveBackFilms

With this chaos, the hotel sometimes needed a platoon of people to help restore the rooms for the next customer. Thankfully, a hero came in the form of a housekeeper, and the hotel was saved from the carelessness of visitors.

The Sundance Festival Was One of the Reasons the Housekeeper Was Hired

Besides her determination, other reasons contributed to the housekeeper being hired for the job. Something had to convince the hotel manager to overlook her lack of experience and qualifications. It was the Sundance Film Festival. 

Source: Wikipedia

The Sundance Film Festival attracts lots of visitors to the town every year. The next one was even more special. It was the 30th year of the festival, and the busy patronage that was expected meant that it was the wrongest time to be without a housekeeper. 

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A New Hope for a Troubled Hotel 

The hotel had been facing a difficult situation ever since their previous housekeeper quit. Due to the disrespectful guests, no one was willing to take on the role. However, when a confident woman promised to turn any of the room’s messes around before the next guest arrived, the hotel saw a glimmer of hope. 

Source: YouTube/GiveBackFilms

With a renewed sense of optimism, the hotel accepted her offer and appointed her as the new housekeeper. It seemed like things were finally on the path to improvement – thanks to the new housekeeper!

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The Woman with a Miracle Touch 

The hotel owner was in dire need of someone to assume the role of housekeeper, and not expecting much, he hired her. Much to his surprise, she didn’t quit even after seeing the extremely disorganized state of the rooms. 

Source: Alessandro Rampazzo/SOPA Images/LightRocket/ Getty Images

Within a few weeks, she had completely overhauled the hotel’s organization system and even managed to clean up the huge mountain of accumulated laundry! This woman surely had a miracle touch when it came to organizing and tidying.

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"Where Did You Come From?"

These were the words of a senior staff member of the hotel after witnessing the housekeeper’s magic. It was shocking that anyone like this existed with the power to turn great messes around. Not only did she clear the heaps of dirty laundry, she devised an impressive way to keep them.

Source: mog_genius88/Reddit

They wished they had found her earlier. That’s the kind of staff every organization wants. A lady who applied for a job with little to no experience became the star of the hotel. 

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A Housekeeper's Hard Work Rewarded 

The owner was sure she had made the right choice when she hired this hardworking lady. She was never afraid to get her hands dirty, no matter the state of disarray a room was in. 

Source: YouTube/GiveBackFilms

Although the owner wanted to reward her, she lacked the necessary resources. Fortunately, she had some friends who were happy to step in and give the housekeeper something special. It was a great way to show her appreciation for all her hard work.

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Heartwarming Acts of Kindness - GiveBackFilms 

Kyle Oreffice and Josh Gibson have become an inspiration to many by performing selfless acts of kindness all over the United States. Through their channel, GiveBackFilms, they share the reactions of the people they help, and it’s truly heartwarming to watch. 

Source: YouTube/GiveBackFilms

When they first began their mission, their first few films made a huge impact, and that was the catalyst for their mission to spread kindness and positivity. So far, it has been an incredibly successful journey and is a reminder to us all to do more for our communities.

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Making A Difference With Random Acts Of Kindness 

Kyle and Josh are two filmmakers who have put themselves on the map with their selfless acts of kindness. From giving homeless people large sums of money, to inspiring millions through their heart-warming clips, these two are showing the world that the simple act of giving can make a huge difference.

Source: YouTube/GiveBackFilms

With their momentum building, Kyle and Josh have decided to take things to the next level and do whatever they can to help those in need. Let’s join them in making the world a better place!

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Planting Kindness - An Incredible Act Of Generosity 

Josh and Kyle wanted to do something special for the hard-working housekeeper in Park City, Utah. With the help of the hotel owner, they set up hidden cameras in one of the housekeeper’s assigned rooms and prepared an incredible act of generosity. 

Source: YouTube/GiveBackFilms

When the unsuspecting housekeeper entered the room and was presented with a surprise gift, the look on her face was priceless. This random act of kindness was both heartwarming and inspiring. It’s a reminder that even the smallest gestures of kindness can bring joy to someone’s day.

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Making a Mess: Kyle and Josh's Creative Solution 

When Kyle and Josh arrived at the room, they had a lot of work to do. After getting all of their technical equipment in order, they needed to make it look like someone had stayed in the room. To throw off any suspicion from the housekeeper, the two got creative! 

Source: YouTube/GiveBackFilms

They moved some furniture around and messed up the bed – just enough to make it look like a couple of people had stayed in the room for a night. Their plan worked, and they were able to complete their mission without a hitch.

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Unexpected Kindness from Two Unfamiliar Faces 

Josh and Kyle worked together to make the room look just right before housekeeping entered. They carefully placed the final pieces of their kindness puzzle, leaving a note for the housekeeper and a large envelope under the sheets of the bed. 

Source: YouTube/GiveBackFilms

After completing their mission, they sat back in the van, eagerly awaiting the maid’s reaction to the surprise they had prepared for her. Who knew that two strangers could make someone’s day with such a simple act of kindness?

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Who's Ready for the Big Surprise? 

Josh and Kyle scurried out of the room, carefully taking the “Do Not Disturb” sign off the door. The housekeeper was about to make her rounds and the last thing they wanted was for their surprise to be ruined. 

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The two men and the hotel’s owner had left the hidden package and note, so now all they had to do was wait. With anticipation in the air, the big surprise was just moments away. Who’s ready to find out what it is?

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An Unexpected Surprise for the Housekeeper 

Josh and Kyle could hardly contain their excitement as they watched the unsuspecting housekeeper walk into the hotel room on the cameras they had set up. As soon as she opened the door, they knew she was in for a surprise.

Source: YouTube/GiveBackFilms

They waited anxiously to witness the look of surprise on her face, but ironically, it took her quite a while to finally notice the note and package. It was time for the housekeeper’s day to be made!

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Unexpected Discoveries in an Unassuming Bed 

Josh and Kyle were both filled with anticipation as the housekeeper finally made her way over to the bed. Excitedly, they watched as she pulled back the covers to strip the bed, only for a look of astonishment to spread over her face. 

Source: YouTube/GiveBackFilms

Tears streaming down her face, it was clear that she never expected to find what lay beneath the sheets. A discovery that left her completely taken aback. It was an unexpected surprise that no one could have anticipated!

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Miraculous Tip Leaves Housekeeper Speechless 

The housekeeper was astounded to find a dazzling array of twenties on the mattress, and a note that said, “This is a tip! Enjoy!” When she counted it, it came to a whopping $500! She was used to tips of a few dollars at most, so this was an incredible surprise. 

Source: YouTube/GiveBackFilms

Who were these generous tippers? This extremely generous gift was sure to make a huge difference in the housekeeper’s life, who was living from paycheck to paycheck.

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Awe-Inspiring Generosity: Josh and Kyle's Unforgettable Gift 

As Josh and Kyle stepped out of the van, the housekeeper was still in shock. She was overwhelmed by emotion, and proceeded to give the two men warm embraces of gratitude. She never imagined that she would be the recipient of such a generous sum of money while at work cleaning. 

Source: YouTube/GiveBackFilms

Expressing her gratitude in words was near impossible, but what she said next was unexpected and heart-warming. Josh and Kyle’s selfless gesture of kindness will be remembered for years to come.

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Empowering a Woman in Need 

When Kyle and Josh understood that this humble housekeeper struggled to accept the kindness of others, they decided to take her by the hand and show her their mission. Through their compassion and generosity, they were able to empower her to accept the life-changing tip from them. 

Source: YouTube/GiveBackFilms

Despite being beyond grateful, she was used to having close to nothing and found it hard to accept such an overwhelming act of kindness. But with Kyle and Josh’s help, she finally accepted it and was able to benefit from their generosity.

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"You Deserve it, You Do a Great Job"

One of the joyful highlights of the film was the moment the housekeeper discovered that the hotel manager was in on it. She was still recovering from the surprise when the manager emerged to admit her participation. 

Source: GiveBackFilms/YouTube

“You knew?” was the housekeeper’s expression when she found out the manager was an accomplice. “You deserve it,” the manager replied. “You do a great job.” She added. 

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The Housekeeper's Hard Work Has Been Noticed By A Global Audience

The Give Back Film crew has posted the film of the surprise tip on the internet. On their YouTube page, the film has attracted over nine million views, eighty-six thousand “likes,” and over three thousand comments. 

Source: GiveBackFilms/YouTube

From an obscure job in Utah, the housekeeper’s hard work has been noticed by a global audience. Imagine the feeling she would get each time she watches the YouTube video and see the publicity her work has gotten.

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Viewers Had Some Nice Words for the Crew Too

The crew of Give Back Films also deserves some commendation. Thankfully, there were some comments under the video that acknowledged their good work without which we may not have heard about the housekeeper’s silent dedication to duty. 

Source: GiveBackFilms/Twitter

One comment read “You guys have not only restored my faith in humanity, but also in YouTube! This is fantastic…” Hopefully, they can keep up the good job. 

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Compassionate Generosity Brings Joy to All 

Kyle and Josh were determined to reward the hardworking housekeeper at the hotel with an unexpected $500 tip. Initially, she was hesitant to accept it, but the two men were adamant that she deserved the money. After much convincing, the housekeeper accepted the gift. Surprisingly, the two men seemed even happier than the maid! 

Source: YouTube/GiveBackFilms

Josh explained that the thrill of giving to someone in need was an incredibly rewarding feeling. But their generous act was motivated by more than just the joy of making one person happy.

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Doing Good in the World: Josh's Goal 

Josh, in an interview with the Desert News, revealed his goal in creating his YouTube channel: to encourage people to do good in the world. He believes that it’s important to not only read about kind acts, but to witness them too. 

Source: YouTube/GiveBackFilms

“Then it makes you feel good, and it makes you feel happy. And then it will hopefully influence you to go out and do the same thing,” he said. Josh hopes that by showing people how they can help, they will be inspired to make a difference in the world.

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